Courses
Leadership
Leading an Inspired Workforce Part I: Empowering Supervision
When people feel overly controlled by their manager, they tend to develop feelings of resentment, anger, and apathy. In extreme cases, this results in passive aggressive behavior. In all cases it results in low morale and low productivity. And it leads to overwork and burnout on the part of the manager.
Micromanagement occurs because people in supervisory positions are often more capable and experienced at doing the work than the people they supervise. Their very experience and ability lead them to micromanage, to attempt to get their people to do the work the way they would do it themselves. The only option they see to doing this is to turn people loose to do things their own way, an option they correctly believe will lead to chaos. By mastering the skills presented in this lively workshop, participants will be able to keep things under control without controlling things.This session explores how managers can motivate staff by giving them more authority and more control over the work they do. Managers learn techniques of empowering their people while maintaining insurance of the quality of the work. Consequently, the job of the supervisor is made easier, and the staff are more enthusiastic, self-confident, and self-reliant. And the work gets done in an increasingly effective manner.Performance Objectives1) The negative consequences of not empowering employees
4) How to increase management ‘leverage’ by defining work in terms of outcomes
5) Coaching skills to help employees grow