This course is designed to teach methods for effective change management. Students will understand the basis of the Prosci change management model, including ADKAR. Additionally, students will learn methods for mitigating resistance to change. 

Performance Objectives:

·       Understand the components of effective change management

·       Identify critical competencies for addressing both the people and process components of change management in organizations

·       Learn the ADKAR model in the Prosci Change Management process

·       Develop a change management strategy, and begin to immediately implement the tools to increase common language around managing change management and assessing the readiness of the persons in the change process

Competencies Covered: Change management, coaching, leadership

             Intended Audience:  Leaders and managers implementing change.