Research shows that when appreciation is missing from the workplace, employees may feel they do not belong. As a result, they might undermine the work of others, look for other opportunities or if they stay, they’re more likely to experience symptoms of burnout. Alternatively, when there is a culture of appreciation, employees are more likely to stay at a job, even for less pay, they have lower levels of stress, greater satisfaction, they’re more engaged and their productivity increases. The problem is that most leaders are promoted for their technical skills, not their ability to motivate and inspire others. They are often unaware of the value of appreciation. 

Performance Objectives: Upon completion of this course, you should be able to: 

• Understand the difference between recognition and appreciation.
• Be able to articulate what helps them feel seen, heard, and valued.
• Know the basic principles of how to create a culture of appreciation so that others feel seen, heard, and valued.
• Be able to differentiate between what people do and who they are on a human level.
• Understand the importance of listening and collecting feedback when shifting culture.
• Understand how the stress response system responds favorably to appreciation.

Competencies Covered: Leadership development, Personal skill development, Team building

Intended Audience:  Mixed cohorts of supervisors, middle and senior managers, executive leadership or whole teams. It is especially effective when a team can share the experience