This class empowers you to lead with influence, empathy, and confidence and make a positive difference in your organization and teams. We will walk you through exercises that build your confidence and showcase your strengths. You will reflect upon your empathy skills and learn how to flex this skill to make an impact.

Performance Objectives: Upon completion of this course, you should be able to:

• Create a personal Lean Canvas to use as a building block for skill development.
• Connect corporate culture and needs of the organization to solutions.
• Incorporate impactful communication skills into your everyday language.
• Create a positive work environment.
• Foster a sense of belonging through your communications.
• Show confidence and promote your accomplishments.

Intended Audience: All audiences.

Sales Tax Notice: Effective October 1, 2025 
In accordance with Washington State law (ESSB 5814), sales tax will be applied to all training services. In addition to the course cost, sales tax will be calculated based on your agency's location and added to your final invoice after the class is completed.