In this course, you will learn practical and easy-to-implement techniques to make your email communication more efficient. Additionally, you'll practice powerful strategies to ensure your messages are effective and achieve their intended purpose. This course is perfect for anyone who wants to ensure that their time spent in their inbox is optimized and their communication skills are top-notch.

Performance Objectives: Upon completion of this course, you should be able to:

• Discuss ways to edit your email for clarity and conciseness.
• Describe techniques to create more effective subject lines.
• Differentiate when email is appropriate and when it is not.
• Describe the components and steps for a well-organized email.
• List ways to make email more efficient.

Competencies Covered: 

• Tips and techniques for making email more efficient
• Organizing the content of your email message
• Editing for clarity and conciseness
• Getting what you want . . . with less email exchanged

 Intended Audience: Anyone who writes email