This course will provide valuable insights into the 16 Myers-Briggs personality types and how they can positively impact conflict situations. You'll gain a deeper understanding of each type's needs, blind spots, and how they're perceived by others, as well as how they respond under stress. We'll explore the sources of conflict for each type and identify areas for personal growth and development.

Performance Objectives: Upon completion of this course, you should be able to:

• Use Meyer-Briggs Type Indicator (MBTI) type to optimize conflict outcomes.
• Understand the relationship between type and conflict styles.
• Identify strategies that are effective and ineffective when dealing with specific MBTI types in conflicts.

Competencies Covered: 

• Emotional intelligence
• Social intelligence
• Communication skills
• Conflict management
• Leadership, supervision and management

Prerequisites: Meyer-Briggs Type Indicator Basics is required before taking this class.

Intended Audience: This training is suitable for individuals in supervisory roles, managerial positions, leadership positions, and anyone else who wishes to enhance their workplace knowledge regarding interpersonal dynamics and self-awareness.