Discover the Art of Positive Negotiation and unlock the power of informal and formal negotiation tactics that will drive your business and relationships forward. Our course will equip you with the essential skills required to expand outcomes for both parties, using powerful negotiation techniques like Best Alternative to a Negotiated Agreement (BATNA).

Through a series of hands-on exercises, you'll build your confidence and learn how to put these techniques into practice. Experience real-life case studies, participate in negotiations, and receive expert feedback to accelerate your skill-building. Plus, we'll help you reflect on your empathy and emotional intelligence, teaching you how to leverage these qualities to make an impact in any negotiation.

Performance Objectives: Upon completion of this course, you should be able to:

• Create a Negotiation Lean Canvas, which serves as a solid foundation for skill enhancement.
• Recognize how agency culture and organizational needs connect to negotiation solutions.
• Integrate powerful communication techniques to propel negotiations forward.
• Utilize confidence and emotional intelligence to enhance the negotiation process and lay the groundwork for future success.       

Competencies Covered: Negotiation, communication, influence   

Intended Audience: Public service employees