Effectively addressing performance concerns allows you to help your employees achieve their full potential and meet organizational and individual targets. This course provides you with the information and tools needed to identify and address performance issues.

Performance Objectives: Upon completion of this course, you should be able to:

• Recognize the difference between a performance problem and misconduct.
• Identify strategies to prevent poor performance.
• Describe the process for analyzing performance issues.
• Know when to seek guidance from Human Resources to help employees be successful.
• Identify the steps for managing performance issues.
• Identify special considerations associated with performance issues.

Intended Audience: Leaders, managers, and supervisors.

Instructions to access the eLearning: Register for this course by searching for WA State Resolving Performance Issues in the Washington State Learning Center.

Contact the DES training team with questions at Traininginfo@des.wa.gov.