Effectively addressing performance concerns allows you to help your employees achieve their full potential in meeting organizational and individual targets. This e-Learning is part of the Leading Others course. This module will provide you with the information and tools needed to identify and address performance issues.

Performance Objectives: Upon completion of this course, you should be able to:

• Recognize the difference between a performance problem and misconduct.
• Identify strategies to prevent poor performance.
• Describe the process for analyzing performance issues.
• Know when to seek guidance from Human Resources to help employees be successful.
• Identify the steps for managing performance issues.
• Identify special considerations associated with performance issues.

Competencies Covered: Performance management

Intended Audience: Public sector organization supervisors

Instructions to access the eLearning: Register for this eLearning now with the Washington State Learning Center.   Search for: WA State Resolving Performance Issues in the Washington State Learning Center.

Contact DES training team with questions at Traininginfo@des.wa.gov.