Resolving Performance Issues (eLearning)

Course Code: 2449

Effectively addressing performance concerns allows you to help your employees achieve their full potential in meeting organizational and individual targets. This e-Learning is part of the Leading Others course. This module will provide you with the information and tools needed to identify and address performance issues.

Performance Objectives: Upon completion of this course, you should be able to:

  • Recognize the difference between a performance problem and misconduct.
  • Identify strategies to prevent poor performance.
  • Describe the process for analyzing performance issues.
  • Know when to seek guidance from Human Resources to help employees be successful.
  • Identify the steps for managing performance issues.
  • Identify special considerations associated with performance issues.

Competencies Covered: Performance management

Intended Audience: Public sector organization supervisors

Instructions to access the eLearning: Register for this eLearning now with the Washington State Learning Center.   Search for: WA State Resolving Performance Issues in the Washington State Learning Center.

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