Personal & Professional Development

Social Awareness and Relationship Management

Course Code: 2466

This course is designed to teach the basis of emotional intelligence, self-awareness, relationship management, as well as how to appropriately work through situations involving conflict or strong emotions. Participants will learn tools for appropriately navigating their professional relationships and various social situations.

Performance Objectives: Upon completion of this course, you should be able to:

  • Recognize the importance of self-awareness and its impact on personal and professional development.
  • Identify the components of emotional intelligence and the connection to effective personal and professional development.
  • Develop a strategy to improve your communication and relationship management skills.

Competencies Covered: Emotional intelligence, self-awareness, relationship management

Intended Audience: Public sector employees and managers