Courses

Communications

Selling Yourself to your Customer - Building a Winning Image with Your Clients

Course Code: 2468

Anyone can learn the skills to become a great communicator and create positive interpersonal experiences. You don’t just need practice; you need the right skills to adapt to your unique communication style. This course offers you techniques and insights to help you become a better, more connected partner in any conversation.

Performance Objectives: Upon completion of this course, you should be able to:

  • Use language that engages and leaves a positive impression.
  • Employ body language that conveys confidence and expertise.
  • Recognize common behaviors that lead to disinterest and actively avoid these behaviors.
  • Reduce anxiety and nervousness while speaking.
  • Use tone of voice to promote trust and create and positive image.
  • Adopt movement techniques to project confidence and calmness.

Intended Audience: All audiences.