Courses
Communications
Selling Yourself to your Customer - Building a Winning Image with Your Clients
Anyone can learn the skills to become a great communicator and create positive interpersonal experiences. You don’t just need practice; you need the right skills to adapt to your unique communication style. This course offers you techniques and insights to help you become a better, more connected partner in any conversation.
Performance Objectives: Upon completion of this course, you should be able to:
- Use language that engages and leaves a positive impression.
- Employ body language that conveys confidence and expertise.
- Recognize common behaviors that lead to disinterest and actively avoid these behaviors.
- Reduce anxiety and nervousness while speaking.
- Use tone of voice to promote trust and create and positive image.
- Adopt movement techniques to project confidence and calmness.
Intended Audience: All audiences.