Want to make your conversations more impactful? Whether you’re talking to a coworker, a friend, or family, you don’t need to be an expert to use coaching skills in everyday conversations. In this session, we take a hands-on approach to learn and practice the skills needed to guide conversations with a coaching approach. You can confidently shift your conversations from passive listening and giving advice to asking powerful questions and listening reflectively. These skills empower others to take action towards their goals. If you’ve ever felt that you wanted to help someone and you know they can do it for themselves, this session gives you the key to unlocking coaching conversations.

Performance Objectives: Upon completion of this course, you should be able to:

• Define coaching.
• Identify essential coaching skills and a coaching framework for guiding conversations.

Intended Audience: All audiences.