Clear guidelines help organizations succeed and grow. This module shows leaders how to create simple and effective ways to measure employee performance. You will learn to set criteria and standards that guide performance and develop job-specific competencies. This training focuses on having more objective ways to measure and support employee performance.

After this session, you will be able to:

1.    Describe the leadership concepts of criteria, standards, and competency.

2.    Explain how criteria create the workplace standard.

3.    Apply criteria and standards to determine competencies and opportunities for development.