This highly interactive training provides you with the foundational concepts, processes, and skills for designing and facilitating effective meetings, with an emphasis on group success and well-being. It also teaches you how to create a thriving, peaceful community where individuals actively use respectful, effective communication skills.

Performance Objectives: Upon completion of this course, you should be able to:

• Listen effectively to surface people's interests, support negotiation, and encourage decision making.
• Deal with difficult behaviors in meetings.
• Understand styles of relating and group dynamics.
• Implement best-practice strategies for effective communication and meeting facilitation.
• Identify different meeting structures and the roles of meeting participants.
• Reach meeting objectives.
• Recognize the impact of cultural diversity and power imbalances on meeting proceedings.

Intended Audience: All audiences.