Updating Emergency Notification Contact Method Settings - via the Everbridge App for Android

NOTE: Before following the instructions below, you will need to download the Everbridge app to your phone. For work mobile phones, you may need to access your agency's Mobile Device Management (MDM) solution. If you are unable to find or access the Everbridge application, please contact your IT department.

  1. Once the Everbridge application is on your phone, open the application.
    Screenshot of the Everbridge logo
  2. Click the "Find an organization or subscription" button.
    Screenshot of the Everbridge App welcome screen
  3. Enter "98504" in the "Organization, Keyword or Zipcode" search box, then click the magnifying glass icon to search.
    Screenshot of the Everbridge app asking you to search for a zipcode.
    Screenshot of the Everbridge app where ytou enter the zipcode 98504.
  4. Click on the organization "WA Agency Alerts."
    Screenshot of the Everbridge app showing you the result of your search
  5. Select the option that pertains to you - either Active Directory, your agency name (if it is listed), or Secure Access Washington (WSP and OSPI only).

    NOTE: Do not select "Don't use SSO."
    Signing on using Active Directory, Secure Access Washington, or your directory listing.
  6. Enter your SSO account credentials.

    NOTE: You may be asked to sign in with your work email address or in for format of "domain\user". Your username needs to be all lowercase, and the password is case sensitive. Follow the on-screen instructions for entering your credentials.

    NOTE: Do not select "Don't use SSO."
    Sign in screenshot where you enter your email address and password.
  7. Click the "Sign in" button.
  8. Confirm that "Allow Push Notifications" is active/on, then click "Manage My Profile."
    Screenshot that showns the option to Allow Push Notifications and Manage my Profile options.
  9. Click the "Edit" link for your profile.
    Screenshot of the My Profile screen where you enter your name and information.
  10. Enter or edit your contact methods.

    NOTE: You will not be able to edit the Work Email or Work Desk Phone Call, as these fields are updated automatically. If the information in these fields is incorrect, contact your agency IT helpdesk to update the information in Active Directory.

    NOTE: We strongly recommend you add your personal mobile and/or work mobile phone numbers to your profile to ensure effective and timely receipt of campus alerts. While your profile includes work email and work desk phone numbers, these methods of contact will not result in timely communication due to limitations in agency campus email and phone systems.
  11. Press the up or down arrows
    Screenshot of the up/down arrows
    to indicate the order in which you would like to receive notifications, by contact method.

    While the preferred order of notifications received from WA Agency Alerts is at your discretion, we strongly recommend the priority order provided below as these are the most effective and timely means of receiving notification.
    1. Everbridge App (Fastest - almost immediate)
    2. Work Cell Text
    3. Personal Cell Text
    4. Work Cell Call
    5. Personal Cell call
    6. Personal Email (Slowest - several hours)

    Please note that in some circumstances, you may receive WA Agency Alerts messages in priority as deemed necessary by entity initiating the alert.
    Screenshot of the My Profile screen where you can adjust the preference of the order of your contact methods.
  12. Click the "Save" button.